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messanger-privacy

This Privacy Policy explains how Onprint messanger v2 ("we", "our", or "us") collects, uses, and protects your information when you interact with our Messenger App via Facebook Messenger.

1. Information We Collect

When you use our Messenger app, we may collect the following types of information:

  • Message Content: We may access and store the text messages you send to our app for the purpose of providing responses or services.

  • User ID: Your Facebook user ID is received when you send us a message.

  • Timestamps: Time and date of your interaction with the Messenger bot.

We do not collect:

  • Sensitive personal data (e.g., passwords, credit card numbers)

  • Any data beyond what Facebook provides through the Messenger platform.

2. How We Use Your Information

We use your information to:

  • Respond to your messages and provide requested services

  • Improve and personalize your experience

  • Maintain and monitor the performance of the Messenger bot

We do not use your data for marketing purposes or share your data with third parties, except as required by law.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share information:

  • If required to comply with legal obligations

  • With trusted partners who assist in operating our service (under confidentiality agreements)

4. Data Retention

We retain the collected data only as long as necessary to fulfill the purposes described above or as required by law. Messages may be stored for up to [e.g., 30 days] for debugging and service improvement.

5. Your Rights

You may request access to or deletion of your data at any time by contacting us via email: [your contact email].

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data

  • Object to processing

  • Lodge a complaint with a supervisory authority

6. Security

We take reasonable precautions to protect your information. However, no method of transmission or storage is 100% secure.

7. Children's Privacy

Our Messenger bot is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date".

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: pagalba@onprint.lt